About Tax-Free Shopping

Which products are eligible for Tax-Free shopping?
Guitarshop AURA offers two categories of Tax-Free items: general instruments and consumables. Please review the following instructions and limitations for these Tax-Free items.

• General Instruments
  A minimum purchase of 5,000 yen (excluding tax) is required.
  Purchases cannot be combined with consumables. For transactions exceeding 1 million yen, a copy of your passport will be taken.
• Consumables
  Purchases must exceed 5,000 yen but not exceed 500,000 yen (excluding tax). Examples include picks, polish, reeds, etc.
  Purchases cannot be combined with general instruments. Consumables will be packaged to prevent use within Japan.

Who is eligible for Tax-Free shopping?
At Guitarshop AURA, “Non-residents” are eligible for Tax-Free shopping. According to the Japanese Foreign Exchange and Foreign Trade Act, “Non-resident” refers to individuals without domicile or residence in Japan, as well as legal entities not having their principal office in Japan. Eligible customers include:

• Foreign Nationals
  Individuals with permission to stay in Japan for up to 6 months, such as those with a short-term visa or landing permission for crew members.
• Japanese Nationals
  Individuals residing abroad for the purpose of working at a foreign office.
  Individuals who have been residing abroad for over 2 years for residency purposes.
  Additionally, those who have been abroad for over 2 years since departing Japan.
  Also, individuals who fall into categories 1 to 3 and return to Japan temporarily for less than 6 months.

How do I shop Tax-Free?
When shopping Tax-Free at Guitarshop AURA, please follow these procedures:

• Required Documents
  1. Passport (Tax-Free shopping cannot be processed without presenting your passport.)
  2. If your passport does not include a sheet of permission to stay in Japan or landing permission, you will need a document showing your residence status.
  3. If you entered Japan via the Visit Japan Web, please present the QR code from the site, which can be used at duty-free stores.

Tax-Free Shopping Procedure
Before making a purchase in our Tax-Free shop, please confirm with our staff whether you qualify for Tax-Free shopping. If eligible, the following procedures will be carried out.

Pie VAT Explanation (App Download)
Guitarshop AURA utilizes Pie Systems (Pie VAT) for Tax-Free processing. Click on the link below to download the application.

Are there any important considerations for Tax-Free shopping?
Please review the following guidelines before purchasing items at our store:

• Before Buying
  1. A “TAX FREE SHOP” refers to a store where the 10% consumption tax is waived for international customers. This differs from “DUTY FREE,” which pertains to import duties on foreign goods entering Japan.
  2. Ensure that the items you purchase or your carrying package can be transported by airplane or other means of transportation.
  3. We do not provide information regarding customs duties and import regulations for other countries. Additionally, some countries may have restrictions or prohibitions on imports, and we do not have details on these restrictions.
  4. Tax-Free procedures must be completed at the store where the goods are purchased and cannot be combined with items bought at other stores.
  5. Tax-Free procedures must be completed on the same day as the purchase. Tax-Free processing for items bought on different days is not possible.
• When Departing from Japan
  1. Avoid opening the package. You may be required to pay tax upon departure. Ensure that Tax-Free items are taken out of Japan within 30 days of purchase.
  2. Do not remove or misplace the proof of purchase document, as it will be collected by Customs upon departure.